Shipping policy

Shipping Policy

At Maia Cacao, we strive to ensure your order arrives quickly, safely, and with care. Please review our shipping details below:

Processing Time

  • Orders are typically processed and shipped within 2 to 7 business days.

  • You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Destinations

  • We currently ship to the United States, Canada, Australia, United Kingdom and New Zealand. 

  • Unfortunately, we do not ship internationally at this time.

Shipping Rates

  • Free Standard Shipping on all orders over $98.

  • Orders under $98 will be charged a flat shipping fee, displayed at checkout.

Delivery Times

  • Standard shipping delivery typically takes 3 to 7 business days after your order has shipped.

  • Delivery times may vary depending on your location and carrier delays beyond our control.

Order Tracking

  • Once your order ships, you will receive a tracking number via email to follow your package.

Questions

If you have any questions about your order or shipping, please contact our customer service team at care@trymaia.co